Our cancellation insurance

We've thought of everything, so you don't have to with Mutuaide Assistance

Book your holidays with complete peace of mind with cancellation insurance from Homair, in partnership with Gritchen Affinity and Groupama's Mutuaide Assisante.

Benefit from very broad insurance protection from the date of your reservation until your departure from the campsite, for the main health, professional and everyday life problems that can crop up (complete list available in the insurance T&Cs below).

This option is available at the moment of booking, and the cost of the insurance is determined by the cost of your stay.

NEW: in addition to the medical assistance already included, you are also covered for any situation related to COVID19 (in the event of illness or contact).

What you are covered for

CANCELLATION

Reimbursement of sums paid if stay is cancelled

LATE ARRIVAL

Reimbursement of sums paid and not consumed following a late arrival

INTERRUPTION

Reimbursement of sums paid and not consumed following an early departure

COURTESY CAR

In the event of a breakdown, accident or the theft of your vehicle

FORGOTTEN ITEM

Reimbursement of shipping costs

ASSISTANCE INCLUDED

Full cover for medical repatriation: transport costs and medical costs

Benefits

Insurance cover for health (COVID-19 included), professional and everyday issues
Simple and quick subscription via the website or by phone at the time you make your booking
Simplified reimbursement within 48 hours
Applicable for all occupants
Applicable to all bookings, not limited by the duration of your stay or the destination
Make a claim in only a few clicks

Information about your insurance

Do you have questions about your cancellation insurance? Contact our booking centre

on 0844 369 0003.
(call price depending on operator)

or on +33 484 390 860

You cannot make a claim by telephone.

Need to make a claim ?

Click here!

Download our documents

General Terms and Condition of Sale Insurance Produce Information Document (IPID)